1) Can I watch the videos on my cell phone or tablet?
2) How do I cancel my membership?
Sign into your account, click on the Dashboard button at the top. From there click on the Subscription tab. Following that you will see Aerial Physique TV Monthly or Yearly subscription. To the right of that look for CHANGE in blue. After you've clicked the CHANGE button look underneath for the CANCEL SUBSCRIPTION option in red. If you have any issues cancelling please email firstname.lastname@example.org and we will take care of it for you.
Upon cancelling, you will still have access to APTV for the remainder of your current billing cycle if you cancelled after the 3-day trial period.
3) The videos are loading slowly, what do I do?
Check your internet connection and try connecting to a different browser. Internet Explorer or Firefox may be faster than Google Chrome in some cases.
4) I'm experiencing technical issues with the site, what do I do?
Try clearing the cookies/cache within your computer, if that doesn't do the trick please email us at email@example.com with a screen shot of what you are experiencing and we will get back to you in 24 hours or less.
5) I haven't signed into my account for a while, can I get a refund?
APTV does not issue refunds. Once you cancel your account you will no longer be charged the $14.99 monthly fee or $140 yearly fee.